jakartacash Legal Notice
We operate jakartacash as an online gaming and sportsbook platform available only where local law permits. This notice sets out our jurisdiction policy, our commitments to compliance, and your responsibilities as a user of our service.
We take our legal obligations seriously. We do not offer our services in jurisdictions where online wagering is prohibited. By accessing jakartacash, you confirm that you are in a jurisdiction where our service is legal, and that your use complies with all local laws and regulations that apply to you.
If you have questions about your eligibility to use jakartacash, or if you need clarification about our legal position in your region, our support team is available during business hours to help.
Service availability and jurisdiction on jakartacash
jakartacash is available only in jurisdictions where the operation of an online gaming and sportsbook platform is permitted by local law. We do not operate in any jurisdiction where online wagering is prohibited or restricted by statute. If you are accessing jakartacash from Jakarta, Surabaya, Bandung, Medan, or Semarang, you are responsible for verifying that your access is permitted under the laws of your region. We cannot provide legal advice, but we encourage you to consult your local laws before opening an account with us.
Account eligibility on jakartacash
When you open an account with jakartacash, you confirm that you meet the following eligibility criteria: you are of legal age in your jurisdiction; you are not a resident of a jurisdiction where online gaming is prohibited; you have not been excluded or banned from jakartacash or any other gaming platform; and you are opening an account only for your own use. We require Know Your Customer (KYC) verification before you can withdraw funds or enter cash tournaments. This means you must provide a government-issued ID, a proof-of-address document, and a facial-match selfie. We verify these documents securely and do not share them with third parties.
Local law compliance
You agree that you will use jakartacash only where local law permits and only for lawful purposes. You will not use jakartacash to circumvent any laws or regulations that apply to you. You will not use jakartacash if you are in a jurisdiction where online wagering is prohibited, and you will not attempt to access jakartacash using a VPN or other method to mask your location if doing so would violate the laws of your jurisdiction. jakartacash reserves the right to suspend or close your account if we believe your access or use violates applicable law.
Our commitments on jakartacash
Data protection and privacy
We protect your personal data in accordance with data-protection standards. When you open an account on jakartacash, we collect your name, date of birth, email, phone number, and residential address. During KYC verification, we collect a government-issued ID, proof of address, and a facial-match selfie. We store all personal data using encryption and secure-server architecture. Your KYC documents are stored separately from your account credentials and are accessed only for verification, fraud prevention, and legal-compliance purposes. We do not sell your personal data to third parties, and we do not use your data for marketing purposes beyond account-related communications.
You have the right to request access to your personal data, to correct errors, and to request deletion (subject to legal-retention requirements). If you wish to exercise these rights, contact our support team during business hours—Monday to Friday, 9 AM to 6 PM Jakarta time. We will respond to data-access requests within one business day.
Payment processors and third-party services
jakartacash integrates with payment processors to handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. When you deposit or withdraw through these methods, you agree that your transaction data is shared with the relevant payment processor. Each processor has its own privacy policy and data-protection standards. We recommend reviewing those policies before using a payment method.
We believe that transparency about our jurisdiction policy and data practices builds trust. We operate within the bounds of applicable law and we are candid about what we do and what we expect from our users.
Contact for legal inquiries
If you have legal questions about jakartacash—about our jurisdiction policy, your account status, or your rights as a user—please contact our support team. We are available Monday to Friday, 9 AM to 6 PM Jakarta time. We will respond to legal inquiries within one business day. We cannot provide legal advice, but we can clarify our policies and our practices.
By using jakartacash, you acknowledge that you have read and understood this legal notice. You confirm that you are in a jurisdiction where our service is legal, and that your use complies with all applicable laws. If at any time you are no longer eligible to use jakartacash, or if your jurisdiction changes its laws in a way that affects your eligibility, you are responsible for closing your account immediately.